Effective Date: August 18, 2026
Website: markslink.com
Thank you for shopping at Markslink. This Shipping and Returns Policy explains how we process and ship orders and provides general information regarding returns.
1. Order Processing
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Orders are not normally processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may occasionally be longer.
2. Shipping Area
Markslink currently ships orders within the United States.
Available shipping methods and charges will be displayed during checkout based on the order and delivery destination.
3. Shipping Costs
Shipping charges are calculated during checkout and displayed before you complete your purchase.
Shipping costs may vary depending on the destination, package weight, dimensions, and shipping service selected.
4. Estimated Delivery Times
After an order has been processed and shipped, estimated delivery times will depend on the shipping carrier and service selected.
Typical standard delivery may take approximately 3–7 business days after shipment, but delivery times are estimates and are not guaranteed.
Carrier delays, weather conditions, holidays, incorrect addresses, or other circumstances outside our control may affect delivery times.
5. Order Tracking
When tracking information is available, customers will receive a shipping confirmation email containing the tracking number or tracking information.
Please allow some time for the shipping carrier’s system to update after receiving your tracking information.
6. Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
7. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible.
Include your order number and, when possible, photographs showing the problem.
We will review the situation and provide appropriate instructions.
8. Returns
Eligible products may be returned within 30 days of receiving the order, subject to the conditions described in our Refund and Returns Policy.
Items must generally be unused, unopened when applicable, and returned in the same condition in which they were received.
Certain products may not be eligible for return for health, hygiene, safety, or other reasons.
Do not send a product back before receiving return instructions from Markslink.
9. Return Shipping
If a return is required because of an error on our part, such as receiving an incorrect, damaged, or defective item, we will provide appropriate return instructions.
For other approved returns, the customer may be responsible for return shipping costs unless otherwise stated.
Original shipping charges are generally non-refundable unless the return results from an error on our part.
10. Refunds
Once an eligible returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to the original payment method.
The time required for the refund to appear in your account may vary depending on your bank or payment provider.
For complete return and refund conditions, please review our Refund and Returns Policy.
11. Order Cancellations
If you need to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation after an order has already been processed or shipped.
12. Contact Us
For questions about shipping, delivery, returns, or refunds, please contact:
Email: info@markslink.com
Website: markslink.com