Effective Date: August 18, 2026
Thank you for shopping at Markslink. We want you to be satisfied with your purchase. Please review our refund and return policy below.
1. Return Period
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be unused, unopened when applicable, and in the same condition in which you received it. It should also be returned in its original packaging when possible.
2. Non-Returnable Items
Certain products may not be eligible for return for health, hygiene, safety, or other reasons.
Items that have been used, opened, damaged after delivery, or are missing parts may not qualify for a refund.
3. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
Please include your order number and, when possible, photographs showing the problem so that we can review your request.
4. Return Authorization
Before returning a product, please contact us at:
Email: info@markslink.com
Do not send a product back before receiving return instructions from us.
5. Return Shipping
If the return is due to an error on our part, such as an incorrect, damaged, or defective item, we will provide appropriate return instructions.
For other approved returns, the customer may be responsible for return shipping costs unless otherwise stated.
Original shipping charges are generally non-refundable unless the return results from an error on our part.
6. Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
7. Exchanges
We do not guarantee direct exchanges. When appropriate, we may ask you to return the original product for a refund and place a new order for the replacement item.
8. Order Cancellations
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.
9. Contact Us
If you have questions about a return or refund, contact us at:
Email: info@markslink.com
Website: markslink.com